Orders can only be cancelled before dispatch.
Once shipped, cancellation requests may not be accepted.
Refunds or replacements are applicable only for damaged, incorrect, or missing products.

Customers must report issues within 48 hours of delivery with supporting photos/videos.

Refund approval is subject to verification by our support team.
Approved refunds will be processed within 7–10 business days to the original payment method.

For support, customers may contact us through WhatsApp or email.